Depósito y
retiro

• En el menú de transacciones financieras seleccione la pestaña "Depósito".
• Seleccione una billetera o cuenta de trading para depositar fondos, haga clic en Enviar solicitud
• Copie el número de billetera que aparece o escanee el código QR.
• Tenga en cuenta los montos mínimos de depósito: USDt TRC-20 – 20 USDt; USDt ERC20 – 25 USDt; BTC - 0,0001 BTC; ETH-0,002; USDC – 20 USDc

Los fondos se acreditan en la billetera según la cadena de bloques. Si los fondos no llegan en 3 horas, comuníquese con el servicio de asistencia.

• In the "Funds" menu, select the "Withdrawal" tab. Choose the USD wallet and the withdrawal method "Bank Transfer".
• Enter the withdrawal amount.
• Provide your bank details in the withdrawal request. Attach your banking information to the withdrawal application. The withdrawal will be processed through the SWIFT system.
• If additional confirmation or documents are required, Customer Support will contact you. Please ensure that all the information provided is correct.
• After creating the withdrawal request, you can track its status in your personal account.

Important:
Please note that withdrawals are processed to the same bank details from which the funds were deposited.
Funds will be credited to your bank account within 3-5 business days, depending on your bank's processing speed.
Please ensure that all information provided is accurate to avoid delays in processing the transaction.

Our company is committed to preventing money laundering and ensuring compliance with international AML standards, principles, and regulations. The key provisions of our AML Policy are as follows:

1. Clients Who Have Not Completed Identification (Verification):

1.1. Clients without verification, who are not classified as high-risk, may fund their account up to 1,000 USD or the equivalent amount in another fiat currency.

2. Clients Who Have Completed Identification (Verification):

2.1. Cryptocurrency Deposits:
Verified clients with a standard (or low) risk level can fund their account up to 10,000 USDT (or the equivalent amount in other tokens) without providing documents confirming the source of funds.

2.2. Fiat Currency Deposits:
Verified clients with a standard (or low) risk level can fund their account up to 30,000 USD (or the equivalent amount in another fiat currency) without providing documents confirming the source of funds.

3. Source of Funds Verification:

For deposits exceeding the above limits, documents confirming the source of funds must be provided. The following documents are accepted:

• Bank statements;
• Salary or tax slips (along with bank statements confirming the salary movement);
• Real estate sale agreements;
• Rental agreements;
• Loan agreements;
• Other documents approved by our compliance department.

The submitted documents (scanned copies) must be clear, legible, and in their original form or as notarized copies. We recommend submitting the required documents in advance to avoid delays or disputes.

4. Exceeding Deposit Limits:

If a client makes a deposit exceeding the limit established in section 1.1, we will temporarily block trading operations until the identification (verification) procedure is completed.

If the client fails to complete the identification (verification) procedure within the timeframe set by the company, the deposit will be returned to the same virtual wallet address (or bank details) from which it was sent.

This policy is designed to ensure the security and transparency of financial operations while fully adhering to international AML standards.