Frequently
Asked
Questions

• In the "Funds" menu, select the "Deposit" tab. Choose the USD or EUR wallet and payment method "Bank transfer".
• Enter Amount.
• Copy the bank details in USD or in EUR provided and include them in the transfer request in your bank. The payment is processed through the SWIFT system.
• In the payment reference, specify: Replenishment of account No. in accordance with the Terms of Service.
• If you require an invoice for the deposit, please contact Customer Support. We will prepare and send the invoice to you. If your bank requires confirmation of the payment purpose, please attach Terms of Service.
• After creating a transfer request with your bank, attach the payment order to your application in your personal account.

• In the "Finance" menu, select the "Deposit" tab. Choose a wallet in USD or EUR and the deposit method "Unified Deposit System".
• Enter the deposit amount and your country. Depending on the selected country, you can deposit using a bank card or alternative payment systems, such as Western Union or a local payment wallet.
• Note that deposits using this method are not available for cards issued in countries that are part of the FATF.
• Click the "Continue" button. On the next page, you will be offered a payment system to choose from or a form to enter your card details.
• After completing the payment, funds will be credited to your wallet within a few hours.

We support the following cryptocurrencies: ✔ USDt ✔ USDc ✔ BTC ✔ ETH

Step-by-Step Guide:

• Go to the "Funds" menu and select the "Deposit" tab.
• Choose the wallet in cryptocurrency and select the network (blokchain).
• Copy the wallet address or scan the QR code.
• Make a transfer from your crypto wallet to the provided address.

Minimum deposit amounts:: ✔ USDt TRC-20 – 20 USDt ✔USDt ERC-20 – 25 USDt ✔ BTC – 0.0001 BTC✔ ETH – 0.002 ETH ✔ USDc – 20 USDc

• In the "Funds" menu, select the "Withdrawal" tab. Choose the USD wallet and the withdrawal method "Bank Transfer".
• Enter the withdrawal amount.
• Provide your bank details in the withdrawal request. Attach your banking information to the withdrawal application. The withdrawal will be processed through the SWIFT system.
• If additional confirmation or documents are required, Customer Support will contact you. Please ensure that all the information provided is correct.
• After creating the withdrawal request, you can track its status in your personal account.

Note: The Client agrees that fees charged when withdrawing funds from an account by both the sending bank (Company's bank) (and/or other payment provider and/or agent sending funds) and receiving bank (Client's bank) (and/or other payment provider and/or agent receiving funds) are subject to reimbursement by the Client. The payment is received in the bank account within 3–5 business days.

We support withdrawals in the following cryptocurrencies: ✔ USDt ✔ USDc ✔ BTC ✔ ETH

Step-by-Step Guide:

• Go to the "Financial Transactions" menu and select the "Withdrawal" tab.
• Choose the wallet or trading account from which you want to make a withdrawal.
• Enter the wallet number and the withdrawal amount.
• Click the "Send Request" button.

Minimum withdrawal amount: ✔ USDt TRC-20 – 20 USDt ✔ USDc – 20 USDc ✔ BTC – 0.0001 BTC ✔ ETH – 0.002 ETH

Withdrawal fee: 1% of the withdrawal amount.

Once the transaction is processed by licensed PSP, funds will be sent to your specified wallet.

Our company is committed to preventing money laundering and ensuring compliance with international AML standards, principles, and regulations. The key provisions of our AML Policy are as follows:

1. Clients Who Have Not Completed Identification (Verification):

1.1.Clients without verification cannot open a trading account or make a deposit.

2. Clients Who Have Completed Identification (Verification):

2.1. Cryptocurrency Deposits:
Cryptocurrency Deposits: Verified clients with a standard (or low) risk level* can deposit up to 5,000 USDT (or equivalent in other tokens) without providing documents confirming the source of funds.
*the client's risk level is assigned by the company's compliance department and depends on a number of factors, including country of residence, age, "economic profile", client's trading experience and other factors..

2.2. Fiat Currency Deposits:
Verified clients with a standard (or low) risk level can fund their account up to 22,000 USD (or the equivalent amount in another fiat currency) without providing documents confirming the source of funds.

3. Source of Funds Verification:

For deposits exceeding the above limits, documents confirming the source of funds must be provided. The following documents are accepted:

• Investment/savings certificates, contract notes or statements
• Confirmation from the investment company on letterhead
• Bank statement showing receipt from investment company
• Letter from a warranted accountant on letterhead
• Signed letter from a lawyer or notary regarding property sale
• Contract of sale of property
• Letter from investment company regarding matured investment
• Chargeable Event Certificate or closing statement
• Company documents (trading details, annual report, certificate of incorporation)
• Policy statement or bank statement showing credit
• Dividend contract notes or company financials
• Letter from accountant detailing dividends
• Proof of shareholding (Memo & Arts, certificate, registry extract)
• Contract of company sale and bank statement showing proceeds
• Media coverage (if applicable) confirming sale
• Will indicating estate value or letter from lawyer/trustee
• Loan agreement or recent loan statement for shareholder loans
• Gift letter showing donor details and relationship, donor ID and source of wealth
• Letter or certificate from lottery/betting/casino company
• Bank statement showing prize deposit
• Media coverage of winnings (if available)
• Court order or lawyer's letter confirming compensation payment
• Bank statements confirming savings/investments
• Letter from insurance provider
• Court order or separation agreement confirming divorce settlement
• Recent payslip or letter from employer confirming income/bonus
• Bank statement showing salary payments
• Pension statement or letter from annuity provider/accountant
• Bank statement showing pension income
• Other relevant documents or letters from lawyers/accountants

The submitted documents (scanned copies) must be clear, legible, and in their original form or as notarized copies. We recommend submitting the required documents in advance to avoid delays or disputes.

4. Exceeding Limits:

If a client deposits an amount exceeding the "limit" specified in Section 2 above, trading will be temporarily suspended until such client provides duly executed documents confirming the origin of the funds. If documents confirming the origin of the funds are not provided within the specified period, the funds will be returned to the bank account/bank card or crypto wallet from which the funds were transferred.

If verification is not completed within the specified period, the funds will be returned to the original details.

AML policy ensures the security and transparency of transactions in accordance with international AML standards.

Step 1: Identity Verification

Select your country of issue and document type:

• Driver’s License
• ID Card
• Residence Permit
• Passport

Tips:

• Use a well-lit environment when scanning.
• Avoid reflections or glares on the document.
• Do not crop or edit the image.

Step 2: Liveness Check

Tips:

• Make sure you’re in a bright place.
• Keep your face within the frame.
• Remove hats, glasses, or masks.
• Click “Continue” and follow the on-screen instructions.

Step 3: Address Verification

Accepted Documents (not older than 3 months unless stated otherwise):

• Valid ID with address (issued within 1 month)
• Bank documents: letter, statement, mortgage document
• Utility bills: phone, internet, TV, water, electricity, gas
• Government documents: tax letters, voter registration, etc.
• Mobile provider bills
• Other: lease agreement, employer confirmation letter, home purchase agreement

Not Accepted:

• Screenshots
• Retail purchase receipts
• Medical bills

Verification Time: The process typically takes 5–7 minutes. If any of your documents are rejected, you’ll only need to re-upload the specific ones that were declined.

• Basic — from $0, spreads from 0.1 pips, commission from $9/lot
• Advanced — from $10,000, spreads from 0, commission from $8/lot
• Professional — from $20,000, spreads from 0, commission from $6/lot
• Islamic (swap-free) — from $2,000, spreads from 0.1 pips, commission from $13/lot

1. Register at strifor.org
2. Complete verification
3. Go to “MT5” → “Add new account”
4. Select account type, currency, leverage → confirm

Yes. One account per currency (USD, USDT, EUR). To open more — archive an existing one or contact support.

1. Login to Personal Area Personal Area
→ “MT5”
2. Click “Settings” → “Change password”
3. Choose your own or generate a random one
4. The password will be sent to your email

Go to Strifor.org → “Metatrader 5” section.

Select your version: Windows, MacOS, iOS, or Android.

Download and install MT5 following the on-screen instructions.

You can also install the MT5 app from the App Store or Google Play by searching “MetaTrader 5”.

Open the MT5 platform.

In the “File” menu, choose “Login to Trading Account”.

Enter your account number, password, and select server 7LuckyTrading-Trade.

Click “Login” — the platform should connect to the server.

• Windows and MacOS (desktop)
• iOS and Android (mobile)

Trailing Stop:

• Set Stop Loss on open order
• Right-click the order → “Trailing Stop” → choose step

Pending Order:

• New order window → Type: “Pending Order”
• Set volume, type, price, and expiry
• Click “Place Order”

• Check login, password, and server
• Ensure you have internet connection
• Restart the terminal
• Add MT5 to antivirus/firewall exceptions
• If not resolved — contact Strifor support

• Copy .ex5 into MQL5/Indicators via “File” → “Open Data Folder”
• Restart the terminal
• Move .tpl files into the templates folder

• Go to “View” → “Languages”
• Select your language and restart MT5

In the bottom panel, go to the “Account History” tab.

Right-click → “Save as Report” to export data.

When opening a trade — set TP and SL manually.

For an open position — double-click the order → modify levels → click “Modify”.

Or drag the lines on the chart to place TP/SL.

Reverification is a repeated identity check. It may be required in the following cases:

• when changing personal data or passport,
• upon request from the regulator,
• every 9 months.

You will receive instructions from our support team. You will need to re-upload your identity document and proof of address. All data is verified through a certified system.

To enhance your account security, we recommend:

• using a strong and unique password not used elsewhere,
• never sharing your credentials with third parties,
• regularly updating your password,
• enabling two-factor authentication (2FA), if available.

If you notice suspicious activity, contact our support team immediately. Your security is our priority.

Yes, Strifor uses the Sumsub verification system — a leading KYC/AML solution provider.

This ensures:

• compliance with regulatory requirements (FSC Mauritius),
• protection against fraud,
• faster identity verification.

All data is transferred securely and processed according to international security standards.

In MT5, open Market Watch (Ctrl+M), right-click on an instrument → choose Specification. It displays trading hours, commissions, swaps, and other terms.

We publish important news:

• in the News section of the MT5 terminal,
• in our official Telegram channel: t.me/strifor_eng

Subscribe to stay informed.

Yes, the platform supports weekend trading for cryptocurrencies. All other instruments follow the standard weekday session schedule.