Deposit and
withdrawal

• In the "Funds" menu, select the "Deposit" tab. Choose the USD or EUR wallet and payment method "Bank transfer".
• Enter Amount.
• Copy the bank details in USD or in EUR provided and include them in the transfer request in your bank. The payment is processed through the SWIFT system.
• In the payment reference, specify: Replenishment of account No. in accordance with the Terms of Service.
• If you require an invoice for the deposit, please contact Customer Support. We will prepare and send the invoice to you. If your bank requires confirmation of the payment purpose, please attach Terms of Service.
• After creating a transfer request with your bank, attach the payment order to your application in your personal account.

• In the "Finance" menu, select the "Deposit" tab. Choose a wallet in USD or EUR and the deposit method "Unified Deposit System".
• Enter the deposit amount and your country. Depending on the selected country, you can deposit using a bank card or alternative payment systems, such as Western Union or a local payment wallet.
• Note that deposits using this method are not available for cards issued in countries that are part of the FATF.
• Click the "Continue" button. On the next page, you will be offered a payment system to choose from or a form to enter your card details.
• After completing the payment, funds will be credited to your wallet within a few hours.

We support the following cryptocurrencies: ✔ USDt TRC-20 ✔ USDt ERC-20 ✔ BTC ✔ ETH

Step-by-Step Guide:

• Go to the "Funds" menu and select the "Deposit" tab.
• Choose the wallet in cryptocurrency and select the payment method (if required, depending on your blockchain).
• Copy the wallet address or scan the QR code.
• Make a transfer from your crypto wallet to the provided address.

Minimum deposit amounts:: ✔ USDt TRC-20 – 20 USDt ✔USDt ERC-20 – 25 USDt ✔ BTC – 0.0001 BTC✔ ETH – 0.002 ETH

• In the "Funds" menu, select the "Withdrawal" tab. Choose the USD wallet and the withdrawal method "Bank Transfer".
• Enter the withdrawal amount.
• Provide your bank details in the withdrawal request. Attach your banking information to the withdrawal application. The withdrawal will be processed through the SWIFT system.
• If additional confirmation or documents are required, Customer Support will contact you. Please ensure that all the information provided is correct.
• After creating the withdrawal request, you can track its status in your personal account.

Note: The Client agrees that fees charged when withdrawing funds from an account by both the sending bank (Company's bank) (and/or other payment provider and/or agent sending funds) and receiving bank (Client's bank) (and/or other payment provider and/or agent receiving funds) are subject to reimbursement by the Client. The payment is received in the bank account within 3–5 business days.

We support withdrawals in the following cryptocurrencies: ✔ USDt TRC-20 ✔ USDt ERC-20 ✔ BTC ✔ ETH

Step-by-Step Guide:

• Go to the "Financial Transactions" menu and select the "Withdrawal" tab.
• Choose the wallet or trading account from which you want to make a withdrawal.
• Enter the wallet number and the withdrawal amount.
• Click the "Send Request" button.

Minimum withdrawal amount: ✔ USDt TRC-20 – 20 USDt ✔ USDt ERC-20 – 20 USDt ✔ BTC – 0.0001 BTC ✔ ETH – 0.002 ETH

Withdrawal fee: 1% of the withdrawal amount.

Once the transaction is processed, funds will be sent to your specified wallet.

Our company is committed to preventing money laundering and ensuring compliance with international AML standards, principles, and regulations. The key provisions of our AML Policy are as follows:

1. Clients Who Have Not Completed Identification (Verification):

1.1.Clients without verification cannot open a trading account or make a deposit.

2. Clients Who Have Completed Identification (Verification):

2.1. Cryptocurrency Deposits:
Verified clients with a standard (or low) risk level can fund their account up to 10,000 USDT (or the equivalent amount in other tokens) without providing documents confirming the source of funds.

2.2. Fiat Currency Deposits:
Verified clients with a standard (or low) risk level can fund their account up to 30,000 USD (or the equivalent amount in another fiat currency) without providing documents confirming the source of funds.

3. Source of Funds Verification:

For deposits exceeding the above limits, documents confirming the source of funds must be provided. The following documents are accepted:

• Investment/savings certificates, contract notes or statements
• Confirmation from the investment company on letterhead
• Bank statement showing receipt from investment company
• Letter from a warranted accountant on letterhead
• Signed letter from a lawyer or notary regarding property sale
• Contract of sale of property
• Letter from investment company regarding matured investment
• Chargeable Event Certificate or closing statement
• Company documents (trading details, annual report, certificate of incorporation)
• Policy statement or bank statement showing credit
• Dividend contract notes or company financials
• Letter from accountant detailing dividends
• Proof of shareholding (Memo & Arts, certificate, registry extract)
• Contract of company sale and bank statement showing proceeds
• Media coverage (if applicable) confirming sale
• Will indicating estate value or letter from lawyer/trustee
• Loan agreement or recent loan statement for shareholder loans
• Gift letter showing donor details and relationship, donor ID and source of wealth
• Letter or certificate from lottery/betting/casino company
• Bank statement showing prize deposit
• Media coverage of winnings (if available)
• Court order or lawyer's letter confirming compensation payment
• Bank statements confirming savings/investments
• Letter from insurance provider
• Court order or separation agreement confirming divorce settlement
• Recent payslip or letter from employer confirming income/bonus
• Bank statement showing salary payments
• Pension statement or letter from annuity provider/accountant
• Bank statement showing pension income
• Other relevant documents or letters from lawyers/accountants

The submitted documents (scanned copies) must be clear, legible, and in their original form or as notarized copies. We recommend submitting the required documents in advance to avoid delays or disputes.

4. Exceeding Deposit Limits:

If a client makes a deposit exceeding the limit established in section 1.1, we will temporarily block trading operations until the identification (verification) procedure is completed.

If the client fails to complete the identification (verification) procedure within the timeframe set by the company, the deposit will be returned to the same virtual wallet address (or bank details) from which it was sent.

This policy is designed to ensure the security and transparency of financial operations while fully adhering to international AML standards.

Step 1: Identity Verification

Select your country of issue and document type:

• Driver’s License
• ID Card
• Residence Permit
• Passport

Tips:

• Use a well-lit environment when scanning.
• Avoid reflections or glares on the document.
• Do not crop or edit the image.

Step 2: Liveness Check

Tips:

• Make sure you’re in a bright place.
• Keep your face within the frame.
• Remove hats, glasses, or masks.
• Click “Continue” and follow the on-screen instructions.

Step 3: Address Verification

Accepted Documents (not older than 3 months unless stated otherwise):

• Valid ID with address (issued within 1 month)
• Bank documents: letter, statement, mortgage document
• Utility bills: phone, internet, TV, water, electricity, gas
• Government documents: tax letters, voter registration, etc.
• Mobile provider bills
• Other: lease agreement, employer confirmation letter, home purchase agreement

Not Accepted:

• Screenshots
• Retail purchase receipts
• Medical bills

Verification Time: The process typically takes 5–7 minutes. If any of your documents are rejected, you’ll only need to re-upload the specific ones that were declined.